Straight answers to real questions.

Every Series PC is ready in 7 days. Parts arrive in 2 to 4 days, then we build it by hand and run a 24-hour stress test so it's rock solid before it leaves our bench. After you order, we call within 1 business day to schedule delivery or pickup.

You get the tower with Windows installed and activated, built-in Wi-Fi and every part listed on the Series page. It's plug and play. Monitors, keyboards, mice and headsets aren't included.

Yes. Call or text us, or request a free call on our Talk to the Builder page and ask anything before you buy. If you decide to go ahead, we send an invoice you can pay online. It's valid for 7 days.

Every Series comes in black or white, at the same price. Pick your color when you choose your upgrades on the Series page.

Memory prices. A 32GB DDR5 memory kit costs about $400 now, up from $80 to $120 a year ago, and that carries through to every PC. We check parts prices every week or two, and quotes are locked for 7 days.

Not yet. You can pay in full at checkout or by invoice.

We deliver free anywhere in our Service Area, about 50 driving miles around Batesburg, SC, including Lexington, Columbia, West Columbia, Cayce, Irmo, Chapin, Aiken, Gilbert and Saluda. Outside our Service Area, call or text us and we'll talk through your options.

Yes, pickup is by appointment. Pickup orders for the Performance and Elite Series don't include in-home setup.

Not yet. We sell locally for now, with free delivery inside our Service Area or pickup by appointment.

Every Series comes with our 30-Day Love It or Return It policy. If you're not happy for any reason, return it within 30 days of delivery or pickup for a full refund, with no restocking fee. The PC must come back with all of its original parts.

Every Series includes a 1-Year Local Warranty. If anything fails in the first year, we pick it up and fix it within 72 hours. Inside our Service Area we come to you. If you picked up your PC, drop it off by appointment. The warranty covers your PC as delivered. If any original part is removed, replaced, swapped or altered in any way after delivery, the warranty is void.

Your PC will hit the frame rates in our published game table at the stated resolution and settings. If it misses in the first 30 days, we will fix it and, if needed, upgrade parts at our cost. If we can't make it hit, you get a full refund. It comes with the Performance and Elite Series and covers the table for your PC's graphics card.

Tell us what you play and what you want to spend, and we set up a 30-minute design call. After the call you pay a $150 design fee, and we send a quote with your parts list, performance targets and an exact ready date. The quote is good for 7 days, and the fee is credited in full toward your build if you buy within that time. A 50% deposit starts the build, and the balance is due before delivery.

Yes. We fix desktops, laptops, phones and tablets, and mobile repair is available anywhere in our Service Area. You can also drop off by appointment.

$100 plus the part, at our cost. We'll send you one all-in price for your device before any work starts. If you'd like us to come to you, mobile repair adds $40.

The diagnostic is $50, and if you go ahead with the repair, that $50 is credited toward it, whether we fix it in our shop or come to you. If we can't fix it, you don't pay the diagnostic. Mobile repairs add $40 for us to come to you.